01842 753122
Norwich Road, Kilverstone, Thetford, IP24 2RF

Welcome to Randale Care

Formed December 2014, Randale Care is a newly established care provider based near Thetford in Norfolk. The directors Andrew Baker and Neil Pettit have a long and successful history in the construction industry with a reputation for delivering exceptional housing projects throughout East Anglia. They are determined to bring their passion for excellence and quality to the care sector. To this end they have established a team of experienced and highly trained staff who are focused on enhancing the lives of all residents and clients by providing the best possible level of care.

Our aims:

  • We place the rights of our clients at the forefront of our philosophy of care.
  • We seek to advance privacy, independence, dignity, fulfilment and choice in all aspects of the environment and the services we provide.
  • We ensure through our recruitment and training policies that all members of our staff share in and promote our values.

New to the area? Thetford is a town really worth getting to know.

See all our latest   Testimonials

Recent testimonials;

I would like to take this opportunity to thank you and your domiciliary team for the outstanding care you have given to my Mother-in-Law. It’s rare to find people that have such an understanding manner, and the kindness that you have given her has been exemplary. She has total confidence in your staff which is so important to someone in her situation. My grateful thanks to you all and we look forward to receiving your continuing care. Neville

Very pleasant staff at Redgate, Staff member very helpful, excellent knowledge of all the patients, a lovely home with a lovely atmosphere. Well managed and efficient.      The Continence Team

To Rachael and the team. We would like to say what a wonderful job you have made of the alterations to Redgate House. You have put in so much thought for the care and well being of the residents and we wish you all every success in the future.     Wendy and David

To all the wonderful Carers who helped to make my dad’s final days that much easier. Thank you will never be enough. ….. He was so very anxious and scared in in his last years. However, your kindness, care and compassion gave him both dignity and reassurance to the very end. You truly are very special people and I wish you the happiest of Christmas’…………...Jayne ( Red House )

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Coronavirus Information update.

Randale Care would just like to share an update with you all regarding the current Covid-19 pandemic.
Importantly, the first thing to say is at the time of publishing this 16/04/2020 all is well with all our residents and domiciliary Clients and all our staff. We wish to thank all our family members and friends and visitors who have supported all our initiatives to protect our vulnerable residents and clients. We know this has been a really difficult time for you all and we appreciate the compromises you are making and will continue to make until this difficult episode is over. Our staff are doing everything in their power to work safely with the welfare of the residents and clients as their top priority. Please be reassured the whole team are working exceptionally hard and will continue to do so. We have never been more proud of all of them. We continue to take all the advice from Public health Authorities very seriously and our robust and comprehensive contingency plans are regularly reviewed and updated.
Life is continuing as near to normal as we can make it within the homes, albeit a little quieter without our lovely families and friends. We will try to share some moments from this Spring as often as we can on our Facebook page so you can see for yourselves. Again, huge thanks to you all for your understanding and your supportive gestures.

Latest news from Randale Care

Cards to a loved one

Residents messages of love

Thank you NHS and all Carers

Red House residents doing their bit

Norwich Road Academy

February 2020

Activities abound

A very busy January in both homes